Bookmaker termsGlossary
KYC
Also known as: Know Your Customer, Identity verification
The regulatory process by which a bookmaker verifies a customer's identity — required by the UK Gambling Commission for anti-money-laundering compliance. Typically involves uploading photo ID and proof of address. KYC is triggered on signup, on first withdrawal, or when a customer's activity hits internal thresholds. Delays at withdrawal time are commonly KYC-related rather than disputes over the bet itself.